AI receptionist
AI receptionist for Melbourne clinics and service firms
An AI receptionist and answering service that answers every call, books the time and sends you a summary.
Your numbers
What do missed calls cost you?
Drag the two sliders to your own numbers.
An estimate from your two numbers, over 52 weeks. On a call I check how many calls you really miss.
The problem I solve
Calls you miss are clients you lose.
Calls go to voicemail.
Every call answered, day or night.
Staff answer the same questions.
Hours, prices and directions answered.
Booking takes three calls.
The caller picks a time on the spot.
Messages get lost.
A short summary of every call, sent on.
For clinics
It books. It never advises.
Bookings
Books, moves and confirms appointments.
Messages
Takes a message and sends it to the right person.
Urgent calls
Anything clinical or urgent goes straight to a person.
It never gives health advice.
Proof
Built on how I run my own business.
The same rules run in MaxBiz every week:
- Every enquiry gets a reply in my words, and I check the draft.
- A morning page lists every message still waiting on me.
- Nothing new goes live until it has been tested on real work.
You hear it answer test calls before a real client ever does.
How it works
Three steps.
Free snapshot
I find the one job costing you the most time.
I build it
Tested on your real work before it goes live.
I keep it running
I watch it, fix it and report on it each month.
Questions
Quick answers.
Will callers know it's AI?
Yes. The AI voice agent says so at the start of the call. Most people just want their booking made.
What if it can't answer?
It takes a message and sends it to a person straight away. Urgent calls go through to your phone.
Does it work with my booking system?
I check what your system allows before I quote. I won't promise a link I haven't tested.
Is it safe for patient details?
It only collects what a booking needs. Before we start, you approve where each detail is kept.
Last updated 3 October 2026. Written by Abraham Briceno, founder of MaxBiz, Coburg.
Related reading
Read next.
Start with the free snapshot.
I'll check how many calls you miss now, and tell you if an AI receptionist would pay for itself.